FAQ

Getting Started: Bridal Appointments & Shopping Timeline

We recommend starting your wedding dress shopping about 9–12 months before your wedding date. This allows time for ordering (which can take several months) and alterations. If you're on a shorter timeline, don’t worry, we also have off-the-rack options you can take home the same day!

Yes, we recommend booking an appointment so we can give you a personalized, one-on-one experience. Our stylists are here to guide you every step of the way and make it feel special and stress-free.

Our bridal appointments typically last about 90 minutes, giving you plenty of time to explore styles, try on gowns, and find the one.

From the moment you walk in, you’ll be welcomed into the Zazou’s family. Your stylist will learn about your vision, we will pull gowns tailored to your style, and guide you through trying them on. You’ll step onto our stage, see your look come to life, and celebrate when you find your dress!

Bring any inspiration photos, an open mind, and your favorite people! Nude undergarments can be helpful.

We recommend bringing up to 5 guests so you can keep the experience intimate, supportive, and focused on you.

We love little ones, but for the best experience, we recommend making childcare arrangements if possible so you can fully enjoy your moment.

Dresses, Designers & Selection

We are a size-inclusive boutique and carry gowns in a wide range of sizes from an 8-34.

We carry a curated selection of top designers, including Essense of Australia, Sottero & Midgley, Maggie Sottero, Rebecca Ingram, Allure Bridals, Casablanca Bridal, and more.

There’s no strict number—it’s all about finding your dress! Most brides try on 5–10 gowns, but we tailor the experience to you.

Yes! Many gowns can be customized with different necklines, sleeves, fabrics, or design changes depending on the designer.

Pricing, Payments & Ordering

Our gowns typically range from $1,500 to $4,000, with an average investment around $2,200.

Yes! We offer flexible payment options, including layaway for qualifying gowns, so you can secure your dream dress with ease. A 50% deposit is required to get started, whether you’re placing an order or setting up a layaway, with the remaining balance due before your gown leaves the store.

Your final balance is due before your dress leaves the store. We’ll help you stay on track with timing so everything is stress-free.

Timing, Shipping & Alterations

Most gowns take approximately 4–6 months to arrive, depending on the designer. We always recommend ordering early when possible!

Alterations typically take 8–12 weeks, depending on the complexity. We recommend scheduling your first fitting about 6-3 months before your wedding.

Your stylist will take professional measurements and recommend the best size based on designer size charts. Bridal sizing is different than everyday clothing, and alterations will ensure the perfect fit.

After You Say Yes

Yes! If you purchase an off-the-rack gown, you can take it home that day. Special orders will arrive later based on production timelines.

Absolutely—but it’s just as normal not to! Whether it’s tears, goosebumps, or simply feeling confident and comfortable in your own skin, you’ll know when it’s your dress. There’s no right or wrong reaction—just your moment.

The Zazou’s Experience

At Zazou’s, you’re not just shopping—you’re joining a family. We pride ourselves on a welcoming, no-pressure experience with honest guidance, size-inclusive options, and a space designed to make you feel celebrated. From our iconic stage moment to our personalized styling, everything we do is about making YOUR bridal journey unforgettable.